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If you have an EastLink account

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If you DON'T have an EastLink account

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Phone (customer service)

For customer service (03) 9955 1400 is available Monday - Friday during business hours (excluding public holidays):

  • Melbourne-based call centre for EastLink accounts, toll payments and other tolling enquiries
  • As with most telephone call centres, there can be call queues at busy times
  • Almost everything that can be done over the phone with an operator can be accomplished using this website

Phone (road hazard reports only)

For reporting road hazards only (03) 9955 1550 available 24/7:

  • Customer service for EastLink accounts, toll payments and other tolling matters is NOT provided on this phone number
  • Never touch your mobile phone while driving

EastLink customer centre, Ringwood

Operating hours for the EastLink customer centre in Ringwood:

  • Opening hours are 9:30am - 4:30pm Monday - Friday
  • Closed on public holidays

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